He said, “the consumer protection rules will be uniform across all platforms where consumers buy goods and services online.”Īccording to a poll done by the online community platform LocalCircles, 46% of respondents said they had been subject to fraudulent activity while purchasing a product or service through Facebook, Instagram, WhatsApp or other social networks.Īround 85% of participants said the social networks should be subject to e-commerce rules and policies.Īs per the reports, the Ministry of Consumer Affairs had given the public and stakeholders time until December 2 to submit feedback for its Draft Consumer Protection (e-commerce) Rules. This can only be fully solved through education of the consumer,” said one of the officials. The WhatsApp 'mod' an unofficial version of the chat app that grants users additional features invites dangerous malware into your phone. Cyber-security experts recently warned about a dodgy version of WhatsApp that exposes its users to hackers. “We have been getting a lot of complaints regarding scams on social networks and payment apps. There's a few recent scams you should be on the lookout for Credit: AFP Hacked version of WhatsApp. Many online scams start on P2P selling platforms quickly move to messaging apps such as WhatsApp and Telegram, which cannot be tracked due to their encryption feature. ( Reference)Īlthough officials say that consumer protection rules will only partly solve the problem of online fraud on e-commerce and social networks. In the case of Instagram, India is said to house the second largest user base anywhere in the world. Over 400 million people are using Instant messaging app WhatsApp in India, on the other hand, Facebook is estimated to have close to 250 million users. How Does Social Media Platforms Attract Fraud? As marketplaces on social networks are similar to other classifieds and social selling websites, their reach makes them prime targets for fraudsters.
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